Customers who are currently using Secure Key Exclusive will receive a notification from HSBC when it's time to switch to HSBC Verify. They can then download the app and follow the instructions to set it up.

HSBC Verify also provides an additional layer of security, as it uses advanced biometric authentication and push notifications to ensure that only authorized users can access their accounts.

Q: How does HSBC Verify work? A: Customers receive a push notification on their mobile device when they log in to their account online and can approve or decline the login request through the app.

For customers, the replacement of Secure Key Exclusive with HSBC Verify means a more streamlined and convenient online banking experience. With HSBC Verify, customers no longer need to carry a separate device to generate OTPs. Instead, they can use their mobile device to authenticate their identity.

HSBC is replacing Secure Key Exclusive with a new security measure called . HSBC Verify is a mobile app that provides an additional layer of security for customers accessing their accounts online.

Another reason is the increasing adoption of mobile banking. With more and more customers accessing their accounts through mobile devices, HSBC wants to provide a security solution that is more compatible with mobile platforms.

Q: What is happening to Secure Key Exclusive? A: HSBC is replacing Secure Key Exclusive with a new security measure called HSBC Verify.