Chromeleon License File Today

All floating licenses are currently in use by other analysts.

A: Rarely. However, a major Windows update that changes the network adapter driver (and thus the MAC address reported to Windows) can invalidate a node-locked license. Always test Windows updates in a sandbox first. chromeleon license file

Review the license file in a text editor. Look for lines starting with FEATURE . Compare against your purchase order. Contact Thermo to add missing features; you will receive a new license file. Error 4: "Concurrent License – All Users Busy" Symptom: Users receive "License checkout failed. No license available." All floating licenses are currently in use by other analysts

Purchase a renewed maintenance agreement. Thermo will issue a new .lic file with a later expiration date. Install it over the old one (the system will automatically overwrite). Error 3: "Missing License Features" Symptom: Chromeleon opens, but you cannot control your HPLC or GC. Error: "Feature not available." Always test Windows updates in a sandbox first

An evaluation license has expired, or a maintenance plan has lapsed.

The license was generated for a different machine (different MAC address or hard drive ID).

A: Contact Thermo Fisher with your software entitlement ID (found on your original purchase order). They can resend the file, though a rehost fee may apply.